Bangkok Bank postpones the 2,000 baht minimum balance rule

Bangkok Bank has postponed its original plan to enforce a minimum balance rule for digital savings accounts due to strong customer reactions and concerns about usability.

The initial plan was for the two accounts affected—e-Savings and Bualuang Extra Digital—to require a minimum balance starting April 9, 2026. Under this proposal, customers would not be able to transfer or withdraw funds if their account balance fell below 2,000 baht.

Chaiyarit Anuchitworawong, the Senior Executive Vice President of the bank, explained that the aim was to reduce misuse of accounts and mule accounts possibly linked to illegal financial activities.

However, after evaluating the plan, the bank decided that this requirement would cause significant inconvenience for customers, especially those who rely on small everyday transactions. The plan has now been canceled and there is no new implementation date. The bank has also issued apologies to its customers.

The announcement of this rule triggered widespread criticism, particularly on social media, where many argued that the restriction would unfairly impact lower-balance account holders. Some customers even said they would consider closing their accounts if the policy was enforced.

According to local media, the bank was informed about the concerns and was expected to review whether the proposed measure complies with regulatory standards.